DISTANCE SALES AGREEMENT
ARTICLE 1- PARTIES
1.1. SELLER:
Title: KLEA
Address: CUMHURİYET MAH. KOYTÜR 2 CAD. KOYTÜR 2 B3 BLOK NO: 4 D İÇ KAPI NO: 28 MEZİTLİ/ MERSİN
Phone: ...
Email: ...
Fax: ...
1.2. BUYER:
Full Name/Title: ...
Address : ...
Phone: ...
Email: ...
ARTICLE 2- SUBJECT
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on Consumer Protection, regarding the sale and delivery of the product specified below that the BUYER has ordered electronically from www.klea.com.
ARTICLE 3- PRODUCT, PAYMENT AND DELIVERY INFORMATION
3.1- Name, quantity, VAT-included sales price, payment method, and main features of the goods or services subject to the contract
3.2- Since installment sales can only be made with credit cards belonging to Banks, the BUYER accepts, declares, and undertakes that they will confirm the relevant interest rates and default interest information from their bank, and that provisions regarding interest and default interest will be applied within the framework of the credit card agreement between the Bank and the BUYER as required by the applicable legislation.
ARTICLE 4 – RIGHT OF WITHDRAWAL
The Consumer (BUYER) has the right to withdraw from the contract within 14 (fourteen) days without providing any reason and without incurring any penalty. The withdrawal period starts on the day the contract is established for service contracts, and on the day the consumer or a third party designated by the consumer receives the goods for contracts regarding the delivery of goods. However, the consumer may also exercise the right of withdrawal between the conclusion of the contract and the delivery of the goods. To determine the withdrawal period:
a) For goods delivered separately but part of a single order, the withdrawal period starts on the day the consumer or a third party designated by the consumer receives the last item.
b) For goods consisting of multiple parts, it starts on the day the consumer or a third party designated by the consumer receives the final piece,
c) For contracts where goods are delivered regularly for a certain period, it starts on the day the consumer or a third party designated by the consumer receives the first item. You may submit your withdrawal notice through the easy return option on your personal membership page on www.klea.com before the withdrawal period expires. The designated carrier under your right of withdrawal is Yurtiçi Kargo, and details regarding the return are explained in the easy return option on your personal page at www.klea.com.
The consumer may not exercise the right of withdrawal in the following contracts:
a) Contracts for goods or services whose price depends on fluctuations in financial markets beyond the control of the SELLER or supplier.
b) Contracts for goods made to the consumer's specifications or clearly personalized.
c) Contracts for goods that are liable to deteriorate or expire rapidly.
d) Contracts for goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
e) Contracts for goods that are inseparably mixed with other items after delivery by their nature.
f) Contracts for the supply of digital content and software delivered in a tangible medium if the packaging was unsealed after delivery.
g) Contracts for the supply of newspapers or magazines, excluding subscription agreements.
h) Contracts for accommodation, transportation of goods, car rental, catering, or services related to leisure activities if the contract provides for a specific date or period.
i) Contracts for services performed instantly in electronic format or intangible goods delivered immediately to the consumer.
j) Contracts where performance has begun with the consumer's prior express consent before the withdrawal period expires.
ARTICLE 5 – GENERAL PROVISIONS
5.1 The BUYER declares that they have read and understood the preliminary information regarding the product on the www.klea.com website and confirmed it electronically.
5.2 The product will be delivered within 30 days at the latest from the contract date. Responsibility lies with the SELLER until the product is delivered.
5.3 If the product is to be delivered to another person/institution besides the BUYER, the SELLER is not responsible if that person/institution refuses to accept delivery.
5.4 The SELLER is responsible for delivering the product intact, complete, and in accordance with the features stated in the order, along with any warranty documents and user manuals if applicable.
5.5 For the product to be delivered, the price must be paid by the BUYER using the selected payment method. If the price is not paid or is canceled in bank records, the SELLER is considered to be released from the delivery obligation.
5.6 If the product is delivered and the BUYER's credit card is used fraudulently or unlawfully by others, and the bank or financial institution does not pay the SELLER, the BUYER must return the product to the SELLER, provided it was delivered to them.
5.7 In case of defective (damaged, broken, etc.) products with or without warranty certificates, the product may be sent to the SELLER for authorized service repairs. Shipping costs will be covered by the SELLER.
5.8 In accordance with Tax Procedure Law communiqué no. 385, the return section on the invoice sent to you must be filled out completely, signed, and returned along with the product for the return process to be completed.
ARTICLE 8 – DISPUTES AND AUTHORIZED COURT
In disputes arising from this agreement, the Consumer Arbitration Committees or Consumer Courts located in your place of residence or where the consumer transaction took place are authorized. (According to the monetary limits determined annually by the Ministry of Customs and Trade: for 2016, district arbitration committees up to 2,320 TL, provincial committees in metropolitan cities between 2,320 TL and 3,480 TL, and provincial centers in non-metropolitan cities up to 3,480 TL.)
If the order is completed, the BUYER is deemed to have accepted all the terms of this contract.
SELLER: KLEA,
BUYER: ...
DATE: ...